...with the most advanced, feature-packed Teams solution on the market, enabling secure external voice calling and more.
The meteoric rise in the adoption of video conferencing means at least 200 million meeting participants now use Microsoft Teams in a typical day. In fact, the platform has kick-started the accelerated digital transformation of thousands of businesses globally, who may have otherwise remained shackled by traditional telephony for years to come.
But where does this leave voice calls? Do all colleagues and customers want to interact via video? Have organisations’ reporting capabilities taken a hit? And how many Teams features are being overlooked?
To supercharge the Unified Communications capabilities of companies large and small, Vapour has partnered with Wavenet to deliver a powerful direct routing solution which enables efficient, compliant external voice calls from within Microsoft Teams. Plus, a purpose-built portal provides system administrators with a number of additional features, not available from Microsoft directly.
Think MIFID II compliant call recording, advanced call routes, hunt groups and ring groups, skill-based routing with smart agent selection, group voicemails, visual routing manager, advanced disaster recovery, customised Power BI reporting and so much more. Not to mention outstanding support, every step of the way.
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With no need for any on-site infrastructure whatsoever, TeamsLink is a fully cloud-based solution enabling you to switch and start calling from Microsoft Teams, with minimal fuss. Other advantages include: