This website is provided by Vapour Media Limited, established in England (registration number 08443224), whose registered office is at The Gateway, Lowfields Close, Lowfields Business Park, Elland, West Yorkshire, England, HX5 9DX.

We are entered in the Information Commissioner’s Register of Data Controllers with registration number ZA198726.

The information we collect

We collect certain basic information about you when you visit our website. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with it.

We may amend our policy to reflect changes to our business, website, data protection law or other legislation. We therefore ask you revisit this policy on a regular basis to ensure you are familiar with its terms.

We collect information on you from this website:

• when you complete our on-line forms or submit job applications
• when you request a quote, order and/or pay for the services that we provide
• when you use the link to our partner areas or online billing platform
• by means of ’cookies’ when you use our website
• by use of ‘web beacons’ embedded in our emails, and
• in the form of ’traffic data’.

We may also collect information about you in other ways:

• when you provide us with your business card
• if you post, raise queries or faults.
• if you are a client of ours, from that client relationship
• indirectly, through one of our people, a client of ours or a third party, and
• if you are a supplier of ours, from that supplier relationship.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

On-line forms

In general, we will collect the information we need to provide you with the service to which the form relates. For example, if you subscribe to updates, we will collect your name, title, company name and email address. When you complete an online form for any of our other services, for example, seminars or other events, you will be required to provide other information in addition such as a postal address for an invoice or further information (if applicable). You may book more than one attendee on the seminar. If you book other people onto seminars, please first show them a copy of this privacy policy and make sure they agree to its terms.

Where we ask for more information to help us improve our services, over and above the basic required information, your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

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