With activity dwindling across a number of industries, you’d be forgiven for thinking it’s been an equally quiet quarter for Vapour. The truth is, both our pre-sales and renewals teams have seen greater demand than ever from customers keen to unlock the full potential of our toolkit. But which services have got people talking the most? Here’s a snapshot of just some of our recent activity.

Renowned for our network security expertise, several clients see Vapour as a bolt-on essential to help monitor web applications, filter through threats in traffic, and prevent large and small data breaches. More than simple set-and-forget technology, our hosted firewall offers hyper vigilance to help defend against threats — key not only for compliance mandates, but also for budgets, reputation, and more. Circle Recycling, a champion in waste management, is the latest customer to tap into this service. 

Meanwhile, CHIORINO UK, a plastic fabrication specialist and steadfast customer since 2017, embraced a new era of connectivity with enhanced internet service for its new site. And for Walker Fire, who we’ve partnered with since 2019, enhanced reporting capabilities have elevated their fire protection capabilities for 2024. 

But it’s not just about the new. A number of enduring partnerships were also reflected in our Q4 renewals. Logistics firm Ark-H Handling — a name many may recognise as our very first customer in 2013 — chose to continue its journey with our voice services. Northern Building Plastics, a Leeds-based building material supplier we’ve worked with since 2014, also renewed their connectivity commitments with Vapour. 

We’ve been a popular force among the resellers throughout this period too. Smart Solutions and Radius Connect — who we’ve partnered with for eight and two years, respectively — reinforced their trust in our toolkit by renewing connectivity and voice services for their own clientele.

And Walk Investments, the media and merchandise wholesaler that first chose Vapour in 2014, not long after we broke into the market, renewed both their connectivity and session initiation protocol (SIP) services. With the latter being used for internet telephony and multimedia distribution between two or more endpoints, it goes without saying that connectivity and voice have dominated our dialogue for much of the quarter.

So, what’s to come? James Wood, senior sales support, talks about Vapour’s vigilance: “Cyber threats are constantly evolving, so we’re always ready to address concerns for our clients. But the recent survey by Enterprise Strategy Group reveals the stark reality of vulnerabilities in the cloud. With 99% of respondents facing a cloud-focused cyber attack in the last 12 months, there's a growing urgency to ensure the resilience of IT estates. We anticipate an uptick in enquiries as organisations prioritise stability over hasty migrations.”

As we bid adieu to 2023, we thank our clients for their unwavering trust. Here's to more success, innovation, and strengthened partnerships in the coming year.

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