Last year, we were very vocal about the importance of collaboration in the IT channel, and our commitment to partnering with the most acclaimed experts in their respective fields, is no different for 2019.
We’re therefore extremely excited to announce that we have formed a strategic partnership with Avaya service specialist IPNetix. Headquartered in Manchester, this established brand delivers professional services globally, not just throughout the UK.
As we gear up for further growth in our cloud voice division – over the next 12 months and beyond – this alliance makes perfect sense. We are extremely proud of the technical talent within our own team, but we recognise that one of the most important things that clients seek when working from us, is agility.
So, when we require additional technical engineering resource, the knowledgeable IPNetix team is the perfect complement. Supporting us with pre- and post-sales customer queries – as well as ongoing professional services – they can help us leverage even more value for the clients we support throughout the UK. They work exclusively with Avaya and have done for more than 10 years, so their insight into the product as well as what’s coming next, is unrivalled.
Commenting on why partnering with Vapour was a mutually attractive idea for the IPNetix team, managing director Kevin Boyer said: “Our entire proposition is about delivering maximum value for the Avaya channel and Avaya customers – something which is important to Vapour too.
“We are not a threat to one another’s businesses – we can be an enabler to even greater service levels, which strengthens everyone’s competitive advantage! The partner eco-system is becoming an overused phrase, but when it comes to how we work together, its application is very authentic here.”
Watch this space for news on the projects we’re working on!