Offering innovative cloud telephony for...


Our robust cloud infrastructures – comprising...


By managing our own private MPLS network spanning...


Future-proofed video communications to connect...

Our solutions

The channel is changing. ‘Digital transformation’ is no longer just a buzzword, and clients are now demanding cloud-first technologies within their business.

But Vapour has been cloud-first since our inception in 2013. In fact, our company is built on four cornerstones of cloud-first excellence – voice, video, networks and storage. It’s all we know.

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Vapour chief kicks off new employee spotlight

We’ve worked hard on our recruitment strategy over the last few years, searching not only for some of the tech sector’s brightest talent but also making sure every colleague buys into the popular ‘Northern soul’ at the heart of Vapour. So, it’s only fair that we give our amazing people a bit of the limelight every now and again. First up, it’s the boss, Tim Mercer…

How did you first get into the world of tech?

In 1999, my life in telecoms began at Telewest, which later became NTL: Telewest and is now Virgin Media Business.

And what is your earliest memory of tech in your life?

I remember when we got our first house phone in about 1976-77 – it was a big horrible green one with a lock on it!

What’s the one quality you need to thrive in this environment (especially at Vapour)?

There isn’t just one! Hard work, determination, thick skin and relentless ambition, all in equal measure.

And what is the one thing you would change about the tech sector?

Education – clients are typically expected to make big decisions on the basis of poor information.

Why do you think Vapour stands out in the channel?

We’re truly channel-only, which is quite rare. We’re also a team of honest, reliable people, who are easy to work with. We have a great technical understanding of our services work, in detail, and we provide excellent customer service.

Complete the sentences:

The best piece of tech ever invented is... the Enigma machine from Alan Turing

The next purchase on my (personal) tech wishlist is...  a new small notebook to use when travelling. I don’t know which model yet – it needs research!

A tech firm that has really stood out for me in the last 12 months is... Binah. AI – an Israeli start up in the healthtech sector.

The biggest misconception in the channel is that... everyone knows what they are doing.

By the end of 2020, our tech will have made organisations far more... resilient, secure, and easy to do business with.

Next up, it's our finance assistant Adam Wolstenholme. Watch this space...

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