It is Sam’s turn in the spotlight this month, as he tells us about breaking into the tech industry, his love of gaming, and why Tesla’s innovations have been a real stand-out over the last 12 months…

How did you first get into the world of tech?

It’s always been more of a passion than anything. I loved gaming and anything sci-fi related from a young age, and as I grew older, I found a keen interest in building PC’s too.

So, when it came to planning out my career prospects, it seemed like the obvious choice to look at avenues in tech – not least because it’s such a fast-growing industry. I saw Vapour doing great things, and wanted to get my foot in the door.

And what is your earliest memory of tech in your life?

The Atari Joystick was my bread and butter for years. Pacman, Dig Dug – I used to play them all!

What’s the one quality you need to thrive in this environment (especially at Vapour)?

I’d say willingness to learn and try new things.

Both the tech industry and Vapour as a business are constantly evolving, and innovation never stands still – even the experts don’t know what’s on the horizon at times. That’s why it’s crucial to be open-minded to change and exploration.

And what is the one thing you would change about the tech sector?

The jargon. Technical language needs to be simpler across the board.

As much as tech is integrated into the world, there’s a lot of people who don’t know where to start – including employees. When I joined Vapour, I sought the role out directly because the team is so straight-talking and has a proven track record. Others might not be so lucky in getting that entry-level foot in the door.

Why do you think Vapour stands out in the channel?

First-class products are a given with Vapour, and the results they achieve are testament to their success.

But something that really stands out for me, above all else, is the level of customer service we offer. You can rely on the team 24/7, and customers are constantly firing positive feedback our way.

Complete the sentences:

The best piece of tech ever invented is...

The Gameboy. It was so ahead of its time in terms of portable gaming, and I spent hours on end during car trips as a child on it.  

The next purchase on my (personal) tech wish list is...

A sturdier pair of headphones – mine always seem to be breaking!

A tech firm that has really stood out for me in the last 12 months is...

I’d have to say Tesla. Having studied environmental sciences at university, electric cars are something that really pique my interest. From supercharging stations to the energy storage Megapacks, they’re always doing something to disrupt the industry!

If you know anything at all about tech, it’s that the last two years have thrown organisations of all shapes, sizes, and sectors head-first into the digital realm.

But just as much as state-of-the-art products and solutions have the power to revolutionise business, people are equally a key driver of innovation – not least when they’re industry-renowned professionals with bags full of experience and expertise.

Didn’t catch the commentary from our hand-selected panel of VIPs at our intimate event last week? Don’t fear. We’ve curated a list of the key takeaways that every successful leader should know as they continue to augment their own digital transformation strategy in 2022 – and beyond.

So sit tight, and delve in…

1. Don’t underestimate conversation  around the 4th industrial revolution – it’s here

And our clients think of Vapour as the plumbing to the Internet and other applications. It just works.

2. By 2025, 27% of the global workforce will be Gen Zs

Not only are they an important talent pool in this industry – having grown up without a recollection of life with no internet – they’re also the future of every organisation.

With that in mind, do you understand what your employees need and want from the workplace, especially when it comes to the expectations they have on technology?

3. Intelligent automation is a key driver of innovation

As well as saving time, money, and headaches dealing with the ‘dumb stuff’ – much like RPA – intelligent automation on the other hand can also ingest, interpret, and think about data, work harder, and enhance the roles of people even further.

4. Automation can work 24/7/365

Not only this, but it’s also able to work three times faster than human processing and with 100% accuracy, plus infinite scalability.

Repetitive tasks are often one of the biggest causes of job dissatisfaction and wasted time, and according to Rob Dawson – principle consultant at Robiquity and one of the speakers at our event – clients save an average of 27,000 hours per year using their intelligent automation services!

5. McKinsey data states that IT budgets typically go over by an average of 45%!

That’s why it’s crucial to look for a partner that is vender agnostic, and will implement the solution that’s right for your needs – not the one they’re paid to implement.

Ask questions specific to your own IT scenario too, to validate their experience. Rob’s advice on this topic was to ensure the discovery stage of a project is thorough, to ensure true RPA readiness, and to ask for a partner’s typical speed to value time – 5 weeks should be feasible, on average (depending on the nature of the project of course!).

6. Many VoIP providers only work with 1-2 carriers

This means their disaster recovery lacks vital resilience.

On the other hand, Wavenet – one of the partners to feature on the event line-up – works with multiple carriers. This vastly mitigates the risk of any comms disruption for that client. If the connection goes down unexpectedly, the traffic simply flips to another in milliseconds.

Is it any wonder over a 12-month period, a busy 300-seat customer of Vapour’s had ZERO faults with Wavenet’s TeamsLink system?

7. Worldwide IT spending to grow 3% this year

Despite economic headwinds, IT decision makers are spending more on cloud services and the data centre.

And with inflationary pressures top-of-mind creating a degree of uncertainty, already high prices could rise even further. With that in mind, it’s no surprise enterprises are making a switch from ownership-based IT models to service-bases ones.

8. Tech adoption has risen exponentially – but there’s a renewed focus on people, and therefore employee wellbeing too, particularly in contact centre environments

Puzzel’s partner success manager, Alison Hogg, suggests that customer tolerance for slow service has diminished, and there’s an increasing demand to use whichever channel they want, when they want – with an unparalleled new focus on receiving a seamless, connected customer experience. So, Alison encouraged us to think about what that means for brands and how they respond.

It’s also important to remember that comms channel silos means team silos, which usually a bad user experience, as well as inefficient workloads as tasks require duplication.

9. Puzzel helps you serve micro-moments that drive engagement

With intelligent self-service for consumers, a seamless user experience for customers and agents, and automated scheduling that ensures you are always effectively staffed, the platform’s digital-first approach speeds up first contact resolutions to help improve customer satisfaction and brand loyalty.

And if a customer wants to speak to a real person, chatbots can recognise this too! With a request for intervention and a full chat history, agents can easily pick up a customer conversation to enhance the overall service level.

10. Businesses will increasingly demand network connectivity via ground and air

The world of 5G is expanding at pace, fuelling pacy innovation for organisations reliant on smart devices and IoT, and providing ever-changing businesses with a quick and easy way to get connected – rapid deployment with a fixed cost, particularly great for firms with satellite/pop-up sites.

Still hungry for more insight? Download the full speaker presentations from the innovation forum, for free.

To discuss any of these topics in further detail, please contact Vapour on 0333 200 1142 or fill out our contact form.

If you’re keen to bag a seat at our next event, keep your eyes peeled on our LinkedIn and Twitter channels for updates as they unfold.


Innovation forum presentation

Request your free copy of the innovation forum presentation

It’s no secret that the global tech sector is advancing at an astonishingly rapid pace – not least in relation to the now integral role of digital transformation in spearheading growth and success. But no matter the size or scope or your organisation – or how sophisticated your innovation strategy is – the only way to drive significant change is to leverage the power of people.

So, to champion some of the industry’s finest talent, and gain some insight into the minds of individuals from across the tech space, we’re inviting friends and partners of the business to take part in our quickfire Q&A.

Up next, it’s Ed Critchley – sales and marketing director at Cheshire-based telecommunications provider, Albeego. Take it away, Ed…

Tell us about your role at Albeego and the part you play in the tech sector.

Albeego offers an innovative way to provide broadband connectivity, whether static or on the move, even in the most hostile environments that are lacking in reliable or stable communications infrastructure. Our bonded technology can, for example, take the strongest cellular signals and combine them to give more secure and high throughput connectivity.

We are carrier agnostic, but even if that in itself is an issue, we can deliver connectivity over TV whitespace – so places such as desserts suddenly become ‘online’.

What innovation was the turning point for your organisation, to get it to where you are
now?


Comms is vital in the military environment – not least to help fulfil security needs – and the inventor of Albeego’s bonded technology had long known that there was a need for more stable and reliable internet connectivity upon his return to the UK from the Middle East in 2018.

Believe it or not, Albeego’s first router was made in a margarine tub, and the turning point was when high definition video could be seamlessly streamed on a train from Wigan to London – proving that the tech was successful! The router worked by connecting to multiple cellular towers and intuitively anticipating which ones should drop and join, while leaving other radios anchored.

And where’s next for your business?

We’re starting to tap into the realm of smart farming and agriculture, and are working with sector leaders to develop technology that we believe will revolutionise this sector going forward.

Food security is big on the agenda right now, and farming has to step up and improve its output to keep pace and become self-sufficient. It’s early days for IoT smart farming, but

Albeego plays a critical role in providing reliable connectivity and communications – whether that’s for tractors out in the field or automated machinery and robotics.

The biggest misconception faced by the tech sector is…

That innovation comes at a cost. Innovation is now going to be more affordable than any past investment from a hardware and tech perspective, and the ROI is growing rapidly. While cost might be presumed to be an initial barrier to implementing state-of-the-art products and solutions, what it replaces or improves makes the investment worth it in the long run – not only saving time and money, but also providing new benefits and features.

What do you think will be the biggest tech trend over the next 12 months?

Artificial intelligence (AI) and robotic process automation (RPA) using IoT connectivity is really gathering pace at the minute. I’m sure there’ll be even more investment to come in those areas over the next year.

What top tip would you give to an individual trying to excel in their tech career?

I suppose this is a life rule too, but if it seemed like a good idea at the start, it probably is. Don’t let hurdles and doubts creep in and cloud your judgement, and don’t let self-sabotage talk you out of innovation.

Similarly, if you were never sure in the first place, that’s probably a sign to leave something and move on – knowing when to drop something is really critical to progress.

The next purchase on your personal tech wishlist is…?

I change my tech all the time for the latest iterations of existing products, such as my PC or phone, but I’m due an upgrade for my drone.

I love photography and video, and can often be found filming footage of interesting historical sites on my travels abroad, so it would be great to get the latest version for better camera capabilities.

And what is the earliest memory you have of tech in your life?

When I was a child, we went to Florida on a family holiday – it must have been around 1980 at Disney World, I remember taking a family picture and having it developed on a dot matrix printer – looking back, it doesn’t look much like us at all, but it was so cutting edge at the time. We were all totally wowed by it and showed our friends and family when we arrived home.

What is one longstanding piece of tech that you are shocked is still used today?

There are two that spring to mind:
1. AOL dial-up internet access – before broadband, people would use a standard phone line and an analogue modem to access the internet at one pence per minute, and over two million people still use it today! Perhaps it’s residents in rural places or those resistant to change who can’t move away from tradition, but this statistic is so bizarre to me. They clearly need an Albeego solution!

2. Vinyl – I used to DJ using vinyl when I was young and I loved it, but I’m amazed it’s made its way back into popularity. I thought its time had been and god for good!

If you are without the internet for an hour, what would be the first activity you resort to, to pass the time?

I’ve taken golf up recently again with my son, but would definitely need more than an hour for that, so I supposed I would read a book.

I’m a bit of a book collector, so have lots on the shelf that I could pick up. I’m quite sad that I actually have two copies of some books – one for reading and one to keep in perfect condition. It’s a mix of subject matter really, but mainly I love historical books with a slight twist – I’m currently reading one about Ancient Egypt, which is a bit of a hybrid between fiction and non-fiction.

I’m also currently co-authoring a book with a friend in Denmark about the Knights Templar, so perhaps I could pass some time putting pen to paper with ideas, too.

Forward thinkers and tech innovators will be descending upon The Chambers in Leeds this month, for what is sure to be an unmissable exploration into next generation digital transformation.

Following the tremendous success of Vapour’s innovation forum in January, a brand-new panel of thought leaders will take to the stage to bring us the latest information on cloud technology, client connectivity, and the future of 5G - diving into what’s next for the fast-evolving world of hybrid working.

The exclusively-selected clients in attendance will come away with a slew of fresh ideas on how to improve their organisations’ productivity, security and resilience. Keeping them ahead of the curve in the rapidly changing tech environment.

Presenting at the city centre venue, will be representatives from the award-winning telecoms and technology provider, Wavenet, providing insight into, and demos of, their TeamsLink offering. The lucky invitees will be able to see just how the technology works and observe the business applications of its hero features, such as Power BI and dynamics integration, plus call recording. Wavenet’s John Denny is eager to provide a clear picture of just how much is possible with their programs, and how they can work seamlessly with other platforms, like that of Puzzel.

Pioneers of the customer service platform, Puzzel, will also be in attendance, showcasing their omnichannel contact centre on when and how this can be layered with other systems. Turning the spotlight onto their infrastructure, the value it holds, and the potential benefits they see in an increasingly remote working world, the focus of this session will be how to ensure savvy tech works harder for modern organisations.

The event’s highly-anticipated keynote speaker - CEO of Robiquity Tom Davies will be sharing the latest advancements in robotic process automation, its real world applications, and just how they can be implemented to benefit every organisation. Robiquity is widely recognised as the market leader, and Tom is sure to wow attendees with his observations and foresight.

Of course, there will also be a presentation from Vapour’s very own CEO Tim Mercer, who will unveil the latest 5G market changes set to revolutionise private network connectivity, and the need for faster progress as BT’s 2025 copper switch off edges ever closer.

Commenting on the event, Tim said “Hot on the heels of Vapour’s first innovation forum in January, this will be an excellent opportunity for our customers, partners, and friends to gather intel from some of the most pioneering thought-leaders from the communications and cloud tech space, as well as build key connections.

“With the market constantly evolving, and following such a successful turn out earlier this year, there felt no better time to launch the second instalment of the innovation forum, and I look forward to seeing what our keynote and guest speakers bring to the table on the day.”

All speakers will then be united for a Q&A session giving guests the opportunity to put their own questions to the knowledgeable panel.

If you are interested in attending this, or future innovation forums please visit our registration page or call 0333 200 1142 for more information.

Vapour’s head of transformation and operations, Carol McGrotty, recently took part in a Q&A session for a feature on women in tech, with PCR magazine. If you missed it, you can read the article in full here...

1. Please could you provide name, job title, company

Carol McGrotty, Head of Transformation & Operations, Vapour

2. What is your professional background and how has this contributed to your current working position?

I joined the tech sector at the start of 2000, following a seven-year period working in insurance.  Initially, this was in a provisioning role delivering projects to enterprise and public sector customers, whilst also contributing to process improvement workstreams and new-to-market product launches. 

Having curiosity, a drive for purposeful transformation and a collaborative approach within the industry are still fundamentals in my position at Vapour today, as much as they were back when I began my tech journey.

3. What are your experiences of being a female tech leader?

For me it has always been a very positive experience, and I often refer to the fact that I am lucky in this regard – on reflection I wonder why this is, as surely it should be the norm for all females in this industry. When I started out in tech I had some very strong, knowledgeable and inspiring female leaders around me – who also then became my mentors.  Having had this grounding from the start of my career in tech has made me feel extremely passionate about being the same to other upcoming females.

4. What challenge have you encountered, if any, being a female in the tech sector?

Not so much of a challenge, but as I attend events, meetings and focus groups, I can often be the only female in the room.  At first, I could have seen this as a challenge – coupled with making it clear that you aren’t in attendance simply to take the minutes! But this is where relationship building comes to the fore, as does knowing your topic well, showing passion, listening to other peoples’ view points, and not trying to be someone else. As a female in tech if you’ve earned your right for a seat at the table, then you absolutely should be there.

5. What are your interests and passions in regards to working in the tech channel?

A key part of my role at Vapour is promoting our culture, leading by example on our company values and behaviours, and encouraging and supporting our teams in doing the same – through initiatives, committees, focus groups and sponsors. This aligns to another of my real passions, sustainability – not just at Vapour, but also within the industry as a whole and among our clients, by supporting their digital transformation with sustainable decisions.  Our ESG strategy and execution is paramount.

6. How can the channel drive greater diversity in the sector?

We need diversity in the sector from the floor level to the boardroom, to ensure there are a diverse range of views – this is particularly the case in tech, where innovation plays such a vital role.  Having this as a value and behaviour within the business, shows the support that comes from board level, and the role everyone can play.  By opening up discussions at department meetings, and even having a committee in place to be involved in driving change where needed, it is important to think outside the box to accommodate everyone, and continue to push for diversity and consider all needs.

7. How can the channel look to attract more females into leadership positions in the channel?

There is evidence to show that having females in leadership and board positions can improve performance and attract more female talent into businesses, particularly in roles that would previously have been deemed male-orientated such as engineering. 

Having policies such as split maternity/paternity leave, advertising job salaries to be transparent and ensuring female mentoring programmes are in place, all helps, as well as supporting on leadership and training programmes, and reviewing how job adverts are written (in less masculine language). Our male colleagues can be allies in this too – it is not just a female subject to drive and champion.

Tell us about your role at Content Guru and the part you play in the tech sector.

As a business development manager, I’m responsible for account management and working closely with new clients, customers and partners. As a cloud communications provider, it’s also important to keep on top of industry trends, to understand the new and emerging challenges that organisations face and how technology can help.

What innovation was the turning point for your organisation, to get it to where you are now?

The cloud. Where would we be without it – especially since the pandemic?!

And where’s next for your business?

We’re currently expanding our global reach into the US which is very exciting!

The biggest misconception faced by the tech sector is…

That price should be a core deciding factor – organisations need to carefully consider requirements, alongside how providers/solutions can best meet the needs of the organisation and what value the solution or service is delivering above simply cost saving.

What do you think will be the biggest tech trend over the next 12 months?

The pandemic has led businesses to diversify their communication channels and has opened the door to an increase in self-service solutions to help address resource limitations. As we start to navigate out of the pandemic and adapt to a more permanent hybrid way of working, we’re likely to see more of this as an effort to support organisations.

What top tip would you give to an individual trying to excel in their tech career?

It’s really important to keep your eye on industry trends and to learn your products inside and out. The technology sector can be full of jargon and complex terminology, so knowing in detail what the products and services are capable of means you can add extra context for customers to break down those barriers.

The next purchase on my personal tech wishlist is…?

New PC parts – I’ve taken on the task of building my own computer!

And what is your earliest memory of tech in your life?

An Xbox!

What is one longstanding piece of tech that you are shocked is still used today?

A fixed home landline. You see them less and less in homes today, but there are still some around.

If you are without the internet for an hour, what would be the first activity you resort to, to pass the time?

Going for a drive. There is something about getting on the road that is just so relaxing.

Cloud technology specialist Vapour has announced its expansion in Leeds city centre with new workspace in tech hub Platform. This news coincides with two new additions to the company’s engineering team, as the business furthers its fast-paced growth plans.

The additional workspace at Leeds’ well-known coworking space, Platform – adjacent to the railway station – increasing Vapour’s network across the UK, with its HQ in Huddersfield, and satellite bases already in Glasgow, London, and Lancashire.

Vapour’s duo of hires includes cloud voice UC engineer, Graeme McCabe who joins Vapour having worked with Avaya systems for the last five years. In his new role, Graeme will install, troubleshoot, and manage all changes on Vapour’s platforms, working alongside the team to ensure customers have a smooth transition and quality ongoing support.

Further strengthening Vapour’s cloud and networking resources, Jordan Stephenson – as senior cloud and network engineer – will ensure the resilience and efficiencies of Vapour’s services. Focusing on maintenance and diagnostics, as well as uplift and project work around the network infrastructure and cloud environment, his strong background in information technology, following his previous role as network lead at Contrac IT, will be a great asset to the technical team.

Tim Mercer, CEO of Vapour, commented: “This is a promising time for the company as we scale to meet the demands of our customers and the ever-growing cloud market. Our new hires Graeme and Jordan will be a huge asset to our technical team, and I welcome them onboard.

Announcing our new workspace at Platform is also a proud moment for me as we’ll share the building with some of the region’s most innovative tech companies. To be able to offer my growing team access to more vibrant office space in a new city is a key part of our ongoing recruitment strategy – not to mention our accessibility for customers seeking face to face time – and I look forward to expanding further throughout the year.”

Two new graduate sales recruits are also set to join Vapour soon, in a fresh collaboration with Pareto Law.
The search is also on for a sales and marketing administrator, with the vacancy now open.

It’s Kian Jackson’s turn in the spotlight this month. Kian has joined the team as part of a work experience programme, as he completes his T-Level qualifications at Calderdale College. With aspirations of one day becoming a senior network engineer, discover how his passion for all things coding and tech have led him here, and his experience with the Vapour team so far. He shares all in our latest Q&A.

Take it away Kian…

How did you first get into the world of tech?

When I was in Secondary School, we covered the basics of simplistic coding, which was my first introduction into working in tech. When it came to choosing my career path, I took the T-Level approach which has allowed me to advance and develop my knowledge, technical ability and skills in the sector. I’m so grateful for these more technical-based qualifications, as I’ve been able to explore the subject in much more detail, with industry examples.

Undertaking work placement opportunities like this with Vapour also allows me to gain real-life experiences to put what I am learning into practice. It’s been a valuable experience so far.

And what is your earliest memory of tech in your life?

Watching my brother play on his computer when I was younger stands out as my earliest memory. He mostly used it to play video games and have fun exploring digital technology – I remember being so surprised at what was possible with such small devices.

What’s the one quality you need to thrive in this environment (especially at Vapour)?

Creativity and an open mind. In tech there are always a range of different outcomes and ways of doing things. You should be open to options and alternative methods to really excel, rather than being tempted to stick with how it’s always been done previously.

And what is the one thing you would change about the tech sector?

I’d like there to be more straight-talking people in tech. When you’re first starting out it’s hard to find mentors and learn from people in different specialist areas. It’s a complex industry and often encounters some barriers in terms of buy-in from colleagues – with more people who understand its capabilities, we could break down those blockers.

Why do you think Vapour stands out in the channel?

I’ve been really impressed by how the channel works and the partnerships Vapour has within the industry. These collaborations – in addition to the team’s technical experience – means it’s possible to deliver highly personalised and powerful solutions relevant to organisations’ individual needs.

Complete the sentences:

The best piece of tech ever invented is...

The computer. Just think how reliant we are on its existence, every day at work. In both a personal and professional environment, it allows us to access so much information and has capabilities that very few of us truly capitalise on.

I could say something like the CPU or RAM, but one doesn’t work without the other, so for me it has to be the overall machine itself.

The next purchase on my (personal) tech wishlist is...

A more powerful computer… can you sense a running theme?

It’s great to be able to update specs so you aren’t limited to what you can do, giving me much more variety. Increasing the process power and graphics capabilities will also help with my development in the coding world too.

A tech firm that has really stood out for me in the last 12 months is...

It’s hard to say – most brands that I’m familiar with in the industry often have to collaborate and work together to ensure compatibility across devices, so it’s hard to identify just one.

The biggest misconception in the channel is...

The complexity of code. It’s a completely different language but isn’t given the same acknowledgement. People only see the front-end that’s meant to be viewed by the end-user, without understanding what goes on behind the scenes or what it is truly capable of.

By the end of 2022, our tech will have made organisations far more...

Versatile. Often people use technology to fill a particular need, but it can offer so much more than that if you ask the right questions of teams like Vapour.

It’s no secret that the global tech sector is advancing at an astonishingly rapid pace – not least in relation to the now integral role of digital transformation in spearheading growth and success. But no matter the size or scope or your organisation – or how sophisticated your innovation strategy is – the only way to drive significant change is to leverage the power of people.

So, to champion some of the industry’ finest talent, and gain some insight into the minds of individuals from across the tech space, we’re inviting friends and partners of the business to take part in our quickfire Q&A.

Up next, it’s Craig Webster – contracts manager at award-winning IT service provider, Mint Support. Take it away, Craig…

Tell us about your role at Mint Support and the part you play in the tech sector.

As contracts manager, I’m responsible for maintaining and developing relationships with our new and existing customers – I’m always on the lookout for improvements in both service and delivery. Mint provides managed support services, primarily for the education sector, but also for businesses too.

What innovation was the turning point for your organisation, to get it to where you are now?

IT is continually developing, so keeping abreast of developments and being able to support customers through these changes is key. You could say that the PC and internet were the innovations that allowed us to ‘exist’, and their continuous developments mean we are always working alongside new technology.

And where’s next for your business?

We’re migrating into communication technology and making the most of remote tools to deliver services to customers further afield.

The biggest misconception faced by the tech sector is…

That technology will solve everything.

What do you think will be the biggest tech trend over the next 12 months?

Further development in AI and automation – that is definitely a trend I expect to see grow. I also think that we will see much more focus on sustainability and greener solutions within the tech space over the coming months.

What top tip would you give to an individual trying to excel their tech career?

Remember that technology is there to make life better for the end user. At the end of the day, you’re dealing with people.

The next purchase on my personal tech wishlist is…?

I’d love a drone – using that technology to capture creative video and photography appeals to me.

What is one longstanding piece of tech that you are shocked is still used today?

The vinyl record – but I’m glad it still exists.

If you are without the internet for an hour, what would be the first activity you resort to, to pass the time?

I’m a simple guy who remembers a time before the internet, so I can think of plenty of things. For me, I enjoy getting out of the house for a long walk and spending time with my family and friends. I think that sometimes, even if the internet is working fine, we should switch off, as it is easy to get distracted.

Vapour boss Tim Mercer has signed up for his toughest fundraiser yet, all in aid of the premature birth charity, Borne.

On 19 May, our CEO will don his boxing gloves and step into the ring for the CRN Fight Night, at The Brewery in London.

A sell out industry event that has raised £220,000 for charity since the contests began in 2008, this is Tim’s first time up against an opponent.

Aware the selection process is notoriously tough, he applied to fight at the start of 2022, before being invited for a nerve-racking assessment. He was one of only 16 UK tech professionals selected, and all eyes are now on the black-tie event to see if Tim ‘No Mercy’ Mercer can bring home the title.

Fighting for the blue team, he will face Paul O’Sullivan, UK sales director at Threatscape, in the red corner.

Travelling to the Ring Boxing Club in Southwark, South London, every week for training, Tim had already upped his fitness regime last year, in preparation for his ‘week of hell’. That particular challenge - which saw him row, cycle, run and climb 286km - was one of his first major fundraisers for Borne back in October.

Since then, he and the Vapour team have raised £8,500 for the charity - and counting - with hopes that Fight Night will get them to £15,000. The ultimate goal is to reach £23,000 before the year is out.

Commenting on his latest challenge, Tim said: “I’m a big boxing fan, so when I saw the application process open for Fight Night, I thought - why not?!

“But when the news dropped that I’d made the lineup, s**t got real!

“There’s a difference between sparring and going toe to toe with an opponent - as I’ve already learned. But I’m tackling this event just as I would anything else - properly! I’m training hard, eating really well, and improving my technique week by week. I’ve got a table of supporters coming to cheer me on but I hope people will get behind me from a distance too, and dig deep for Borne.”

Over 15 million babies are born too soon every year, and 1 million of those die. Borne is a charity dedicated to saving lives, preventing disability, and creating lifelong health for mothers and babies. Anyone wishing to sponsor Tim can donate via Vapour’s JustGiving page.

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