In today's rapidly evolving business landscape, staying connected has emerged as the cornerstone of success. The ability to seamlessly communicate, collaborate, and access critical data has never been more vital. As such, it comes as little surprise that connectivity services have taken centre stage in Q3.

Our recent renewals not only signify the continued trust of our clients, but also reflect a broader trend in the digital landscape. Today, connectivity is critical for operational efficiency and growth. And each renewal story emphasises the significance of these solutions in empowering businesses to thrive in an interconnected world. Here’s a snapshot of just some of the many client renewals for Vapour this quarter… 

Renewed commitment to connectivity

During the third quarter of this year, several esteemed clients reaffirmed their partnership with Vapour by renewing their connectivity services. One of our valued clients, Proact IT – a prominent IT reseller in the automotive industry – chose to extend its relationship with us in July, opting for another year of connectivity and colocation services. This decision exemplifies the trust and satisfaction they have in Vapour's services.

In addition, Unipart Rail – the transportation company – and Circle Recycling, a waste management firm, decided to renew both of their leased line connectivity services for an additional three years, highlighting the enduring reliability of Vapour's connectivity solutions. 

Furthermore, Walker Fire/Apex Fire, a fire and security firm, in a forward-thinking move, renewed their entire voice estate and connectivity services with Vapour in August. The result?  substantial monthly cost savings of over £1,600 per month. 

Future-ready solutions

In today's tech-driven world, the importance of futureproofing connectivity cannot be overstated. Many clients recognise this need and turn to Vapour for innovative solutions. For instance, H Charlesworth Press – a printing services firm – initially using FTTC (Fibre to the Cabinet), upgraded to SoGEA (Single Order Generic Ethernet Access) data connections in August. This forward-thinking move ensures their connectivity remains reliable and capable of meeting the demands of home workers.

Another client, IT reseller Britannic Technologies Ltd, continued to leverage Vapour's hosted servers to run critical voice services for their end customers. This illustrates the adaptability and scalability of Vapour's services.

The common thread among these renewals is the recognition of connectivity as a linchpin for business continuity and growth. In an era where remote work, digital collaboration, and data transfer are integral to daily operations, Vapour's ability to provide cutting-edge connectivity solutions has proven invaluable to clients across various industries.

As we look ahead, Vapour remains committed to innovation and excellence in cloud technology. We are poised to continue assisting clients in their journey toward reliable, future-ready connectivity. 

Ready to supercharge your connectivity and embrace the future of business technology? Don't hesitate – reach out to us today

As the vanguard of cloud technology solutions, Vapour’s industry-leading toolkit continues to spin tales of seamless integration, security, and scalability in the connectivity world — with the renewals of organisations from finance to design echoing the resounding success of our support. Here are some of the hottest services that made waves throughout our client base in Q2…

Both steadfast partners since 2014, telecommunications service provider Zest4 and leading construction firm Seddons increased their reliance on Vapour’s connectivity solutions this quarter. Tapping into Veeam’s private backup, the resilience of Zest4’s co-location facility further underpins its disaster recovery strategy and business continuity. Meanwhile Seddon’s renewal of WAN bolsters the firm’s TeamsLink-powered unified communications network, enabling streamlined communication for the growing, and increasingly flexible, workforce.

A creative force since 2016, design and printing specialist H. Charlesworth and Co Limited is empowered by Vapour’s primary and backup connectivity circuits — enhancing the reliability, performance, and resiliency of their network infrastructure. With the added reliability and flexibility of voice telephony, the organisation can foster seamless communication, enhance productivity, and deliver exceptional customer experiences too.

In the realm of call centres, UMI’s TeamsLink renewal bolsters the health of its communication ecosystem, enabling seamless collaboration, improving agent productivity, and enhancing customer experiences through features like MIFID II compliant call recording, advanced skills-based call routing, customised Power BI reporting and so much more.

Andrew Wright and Co Limited, an accountancy firm which is now three years into its partnership with Vapour, wholeheartedly entrusted our team with the auto-renewal of its phone channels and telephony service.

In the fast-paced space of retail, where every interaction shapes the customer's perception, a major UK fashion brand recognises the paramount importance of delivering a seamless customer experience. To achieve this, they have harnessed the power of Vapour's secure and scalable co-location infrastructure, providing a robust foundation to house their mission-critical applications, safeguard customer data, optimise their supply chain management, and elevate their online shopping experience to new heights of sophistication.

Keen to learn more about any of the technologies described here? Get in touch with one of our experts today.

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