Allvotec – an ICT specialist for major service providers – has partnered with disruptive cloud specialist Vapour, to bolster its Unified Communications portfolio.

The 30-year-old organisation empowers more than 200 partners to drive the digital transformation and growth of their public and private customers. And as the market’s retirement of legacy systems continues at pace, in favour of next generation, cloud-based UC adoption, Allvotec sought to collaborate with a true UC specialist to accelerate its innovation roadmap.

Vapour has therefore been appointed as a select partner for Avaya projects with <250 users. The Vapour Subscription Service (VSS) means Allvotec can securely deliver enterprise-grade UC services via Vapour’s private network infrastructure, with an end-to-end service wrap, complete with SIP if required. But the customer relationship and contract remain with them.

Commenting on appointing Vapour, Allvotec’s CEO Dave Gardner said: “For three decades, we’ve delivered, supported and maintained tech solutions that enhance customers’ communications, collaboration and productivity, via a partner-exclusive business model. We only collaborate with true experts who are as confident and experienced in their respective fields, as we are.

We’re forecasting a big growth over the next 12 months, as organisations’ digital transformation projects continue at pace. Vapour will now play a key part in accelerating our ability to innovate, and deliver successful UC solutions which are agile, robust and compliant.”

Vapour’s CEO Tim Mercer added: “Today’s UC offerings don’t always meet the needs of partners and their end users. However, with businesses demanding better quality cloud voice solutions than ever before, this is a great opportunity for a ‘Vapour x Allvotec’ collaboration to drive change in the market. Together, we can deliver enterprise-grade Avaya tools to Allvotec’s customers, while they retain complete control of the relationships they’ve built over the years.”

Vapour has been one of Avaya’s fastest growing mid-market cloud voice partners in the UK, since 2018. Originally specialising in secure cloud voice, video, networks and storage, the eight-year-old business revealed a new tech toolkit at the turn of 2021, which now includes SD-WAN solutions, a Technology as a Service offering, TeamsLink integration to supercharge customers’ MS Teams capabilities, and more.

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