Tech leaders from throughout the UK gathered at The Chambers in Leeds last month, for an invite-only forum exploring the innovations that will disrupt the market in 2022.

Vapour hosted the intimate event at the prestigious city venue, to bring together some of the most pioneering thought leaders from the communication and cloud tech spaces. And a hand-selected number of customers were also asked to attend for an exclusive insight into where the market is going, and the impact the innovations could have on their businesses.

Leading the line-up was Fortinet’s Steve Mulhearn exploring the advances in the SD-WAN environment, and the emergence of SD-WAN 3.1 for organisations who really want to future-proof the resilience of their security and networking infrastructure. 

Next up was Content Guru’s Edward Winfield and John Funning. They explored the paradigm shift in customer service – particularly since the onset of the pandemic – and the changes that savvy organisations must make if they’re to retain their reputation and market share. Ed shared industry data which evidences individuals’ falling tolerance for poor service levels, and some surprising statistics regarding the ever-evolving need for businesses to offer omnichannel options when communicating internally and externally.

Logic Monitor’s Samkit Shah and Antony Hawkins delved a little deeper into the technology behind Vapour’s much-talked-about new Application Monitoring as a Service solution. But rather than relying on a PowerPoint presentation, the duo shared a live demo of the platform in action – showing how organisations can use AMaaS to see more, know more, and do more.

Vapour’s very own head of transformation and operations Carol McGrotty also took to the ‘stage’, to encourage the audience to understand how the implementation of technology, processes and people, can liberate business growth. She spoke honestly about the journey we have been through and the lengths we are going to, to push for continuous improvement – however major or marginal the gains.

To conclude the afternoon, there was an impromptu showcase of some extremely hot technology – the world’s only bonded and truly mobile router, built here, in England. While the event was not designed to have a sales focus, the audience lapped up this product introduction, and showered the trio of surprise guests from Albeego with questions about the device – which relies on multiple encrypted connections to a network, so the user’s data is never exposed to the ‘raw’ wireless environment.

Commenting on the day, Vapour’s CEO Tim Mercer said: “We’re here to join the dots for our customers – and we believe in being straight-talking. We’ve also missed the opportunity to spend time, face to face, exploring how we can solve today’s – and tomorrow’s – business challenges, together.

“The timing therefore felt right for our latest innovation forum – it’s been a while. But we wanted it to be exclusive, rather than a mass gathering. The day ran like clockwork, and the level of conversation in the room was inspiring. So much so, we started planning the next event before we even got home.”

To discuss any of these topics in further detail please contact Vapour on 0333 200 1142 or complete our contact form to request more information.

To express an interest in attending Vapour’s next innovation forum in the summer, please email Greeta Sagris – gs@vapourcloud.com

Application Monitoring as a Service was one of the final additions to our toolkit, late last year. But demand for the solution – Logic Monitor – has been so high, it’s now the focus of our first online event for 2022.

Providing visibility across an organisation’s entire IT infrastructure – including on-premise, cloud and hybrid applications – this proactive surveillance tool brings enterprise-level performance optimisation technology to organisations of all sizes.

By uncovering the root causes of network underperformance – often way before issues actually arise – this more preventative approach to application management boosts business efficiency, IT resilience and employee productivity, while minimising downtime, security risks and avoidable tech costs.

So, our inaugural event for 2022 delves deeper into this solution, offering a behind-the-scenes look at how the technology works, the insight it offers, the real-time alerts it provides, and the recommendations it suggests to continually optimise IT ecosystems.

Hear from:

• The brains behind the service – Samkit Shah, account executive and Antony Hawkins, principle solutions engineer at Logic Monitor
• Vapour’s CEO Tim Mercer, who will explore the importance of Application Monitoring as a Service, in the current climate.

PLUS: See live demos of the technology in action and put your questions live to our speakers, on the day.

Tuesday 8th February at 2pm

Sign up for free.

Everybody’s talking about Vapour’s Application Monitoring as a Service (AMaaS) solution – Logic Monitor – one of the hottest pieces of tech to emerge from our toolkit in the past 12 months. But what exactly is it, and why is its launch so well-timed? Here are the 10 key things you need to know about AMaaS, including why many businesses will be hugely dependent on it in 2022…

1. Tech stacks have grown particularly complicated over the past couple of years, not least because of hybrid working practices. Understanding the true performance of these complex ecosystems is therefore tough enough – optimising them is even harder! Even the most technically astute CIOs are feeling the heat.
2. Application monitoring provides a sharp pair of eyes across an organisation’s entire IT infrastructure – including on-premise, cloud and hybrid applications – for unparalleled visibility.
3. Much like a proactive surveillance tool, it works by uncovering IT estate issues that may otherwise go unnoticed when IT teams only have so many pairs of hands. Detecting everything from broken processes and bandwidth drains, to significant network risks and non-compliance, it tells you what’s going on under the hood and the implications if no action is taken. Think preventative maintenance and performance optimisation, all rolled into one!
4. Performance metrics and proactive alerts are accompanied by monthly recommendations from Vapour’s straight-talking tech team – if required – to help mitigate downtime before problems arise. For many customers, the human element of this service, is crucial.
5. User productivity is safeguarded – if not boosted – which strengthens colleague job satisfaction too. We all know how draining it is when tech doesn’t work as it should!
6. Happy, productive staff usually leads to greater customer satisfaction too, which is particularly important in competitive markets.
7. In analysing and improving the efficiency of their networks and devices, businesses can often reduce the carbon impact of their tech – critical for organisations striving to leave no stone unturned when it comes to being greener.
8. Traditionally, only large enterprises have been able to justify the cost of sophisticated application monitoring solutions. However, because AmaaS is available via an affordable monthly subscription fee, it delivers the ultimate in performance detection technology, irrespective of company size.
9. It helps rectify potentially costly tech headaches before they arise and can arm IT teams with the data they need to validate or disprove the need for further investments. A slow network doesn’t necessarily mean a bandwidth issue for example – application monitoring delves deeper to protect tech spend. This is particularly important because, while many organisations’ tech budgets are increasing, so too are ROI expectations.
10. To celebrate the launch of the AMaaS solution, Vapour is offering customers a 30-day free trial (T&Cs apply). Network performance audits are also available for non-Vapour customers.

To discover more about Vapour’s Application Monitoring as a Service solution, how it works, and the impact it could have on your business, contact our team.  

We have launched a new Application Monitoring as a Service (AMaaS) solution.

A proactive surveillance tool for an organisation’s entire IT infrastructure – across on-premise, cloud and hybrid applications – Logic Monitor brings enterprise-level performance detection technology to organisations irrespective of their size.

Providing ‘eyes’ across a company’s entire ecosystem, the enhanced visibility can identify a range of IT estate issues – including ‘broken’ processes, bandwidth drains, and potential network risks – before they become a real problem. Performance metrics, proactive alerts, and monthly recommendations will help to troubleshoot, mitigate downtime, and increase ROI from the technology, while reducing IT costs.

Logic Monitor will be integrated into all new customers’ Vapour networks, as standard, moving forward, with a monthly subscription service available according to the number of endpoint devices being monitored.

“This is the ultimate detection tool for network underperformance,” commented Vapour’s head of transformation Carol McGrotty. “Think the power of performance optimisation and preventative maintenance, rolled into one.

“For too long, application monitoring has been something only large corporates can afford. This is not OK, so we’ve devised a subscription service affordable for all.”

“IT environments are more complex than ever – not least because of the shift to hybrid working,” continued Carol. “Users are increasingly demanding more from their tech too, so if concealed network inefficiencies or security flaws can be identified, rectified and the performance enhanced, the bottom-line impact is vast.”

By analysing network traffic in granular detail, Vapour predicts the sustainability advantages of application monitoring will appeal to organisations with a strong CSR agenda too.

“We liken Logic Monitor to the ultimate fault finder,” added Carol. “It allows us to tell a customer – if you continue working like this, your server could fail in X days. But it also aids informed decision making when it comes to inefficient device usage and energy consumption, which drives clear environmental benefits as well.”

To celebrate the launch of the AMaaS solution, we are offering customers a 30-day free trial*. Network performance audits are also available for non-Vapour customers.

*T&Cs apply