The comms landscape has changed beyond recognition, with individuals demanding a seamless experience whether they opt for voice, video, SMS, email, social media or live online chat. These multichannel expectations pose significant ‘headaches’ for UK businesses – so much so, many brands don’t enable their customers to communicate with them in the manner they’d really like to.

But this shouldn’t be the case – cutting-edge technology can facilitate effective, compliant and unified communication, with ease, and regardless of where the call handler is located! That’s why, for the ultimate in multichannel comms, we recommend Storm.