In an age of flexible, unified communications, the need for face-to-face dialogue is diminishing, in favour of video. Video communications has evolved over the last 20 years from something that was complex and expensive, to what is now seen in everyday life through the emergence of WhatsApp and others.

Whilst WebRTC advancements have changed the nature of informal comms in our personal lives, the evolution of tech in the business environment has still been lacking. Until now…

Gaze is Vapour’s video offering, specifically designed to deliver a flexible service to clients large and small. From two-way communications from our TeleVID range through to our full video collaboration solutions, we have the right product to suit a variety of needs and budgets.

Gaze Services

TeleDOC

Empowering GPs to provide FREE, confidential treatment to patients in the most modern and convenient way possible. This practical video consultation approach to healthcare has been purposefully designed to improve the patient experience and alleviate the mounting time and cost pressures being imposed on the health service.

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TeleVET

Providing veterinaries with the opportunity to provide FREE and flexible consultations to individuals in the most modern and convenient way possible, this practical video consultation approach to animal care has been purposefully designed to improve the customer experience and alleviate the mounting time and cost pressures being imposed on surgeries. All whilst alleviating the stress encountered when trying to get pets to the vet!

Powered by a simple SMS with embedded hyperlink – and with no user subscription required – TeleVET is extremely quick and effortless to use, not to mention completely free to the customer! The result is a very convenient and wholly flexible communication solution, irrespective of location, with the same level of visual quality as if the animal was in the same room.

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TeleMEDi

Designed to ensure pharmacies remain at the heart of the community, the TeleMEDi solution provides a unique way of communicating with patients, so that they can receive access to healthcare advice when they may not be able to physically travel. TeleMEDi provides a FREE and flexible consultation to individuals in the most modern and convenient way possible, with many of the same visual cues as if the conversation was taking place face-to-face. As a result, this product breaks down many of the barriers to healthcare, for a fantastic patient experience with minimal time and cost pressures on the pharmacy.

As with all of Vapour’s ‘Tele’ solutions, TeleMEDi is powered by an SMS with embedded hyperlink for complete ease of use and no cost or subscription to the patient. The result is an extremely convenient and wholly flexible communication solution, wherever participants may be, with the same level of visual quality as if they were in the same room.

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TeleLAW

With TeleLAW’s inbuilt evidential recording feature, solicitors can capture and securely store video calls with clients in this quick and easy to use solution. From taking witness statements to proving visible injuries, this is a comprehensive, flexible and feature-rich tool to enhance clients’ audit trails. This practical video consultation approach to the legal profession has been purposefully designed to improve the customer experience whilst alleviating the mounting time and cost pressures being imposed on law firms and clients alike.

Importantly, there is no cost to the client. TeleLAW is accessible via a hyperlink embedded in a free SMS, and with no user subscription required it is undeniably quick and effortless to use! The result is an extremely convenient, media-rich communication solution, wherever participants may be, with the same level of visual quality as if they were in the same room.

Avaya Equinox

Voice is no longer the only way – or even the preferred way – to stay in touch with customers and colleagues. Employees now expect video, content sharing and instant messaging capabilities, which reflect their changing world of work. The days of basic desktop communications have gone.

With the Avaya Equinox® solution, it is possible to embed communications directly into the varied applications, browsers and devices that employees use every day, to create a single, powerful gateway for calling, messaging, conferencing and collaboration. It frees them from the shackles of their desk and provides a more natural and efficient way to connect, communicate and share – when, where and how they want.

The result is a seamless, unified comms experience that supports how colleagues work, rather than restricting them. In an era of flexible and remote working, and with productivity demands on the rise, this has never been so important.

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Huddle from Avaya - AVAYA CU-360 COLLABORATION UNIT

With full HD 1080p performance, 4K wide-angle camera, plus microphone array for voice pickup and clarity, the compact Avaya CU-360 video collaboration unit turns every space into a productive teamwork environment – wherever participants may be!

Designed to create quick and easy ‘huddle rooms’, this all-in-one solution contains a powerful mix of enterprise-class communications and smart collaboration features. The result is a fantastic level of utility, interoperability and security, as well as an exceptional experience for training, brainstorming, team and customer meetings, without losing the personal connection.

Ease of use and installation makes this video product ideal for individual workgroups, small to mid-size businesses, or as a complement to enterprise collaboration solutions.

Gaze Key Benefits

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