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Höllr
Voice

Offering innovative cloud telephony for...

Sanctm
Cloud

Our robust cloud infrastructures – comprising...

Tunnl
Connectivity

By managing our own private MPLS network spanning...

Gaze
Video

Future-proofed video communications to connect...

Our solutions

The channel is changing. ‘Digital transformation’ is no longer just a buzzword, and clients are now demanding cloud-first technologies within their business.

But Vapour has been cloud-first since our inception in 2013. In fact, our company is built on four cornerstones of cloud-first excellence – voice, video, networks and storage. It’s all we know.

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Getting to know Vapour – Bethany Weldrick

At Vapour, we’re as renowned for our people as we are our robust cloud services. That’s why we regularly put one of our colleagues in the spotlight so you can learn more about their role, their skills and even their annoying habits! Next up it’s Bethany Weldrick…


Job title
Customer management co-ordinator


Describe your role in one sentence

Delivering excellent customer service to new and existing customers.


If there’s one word to summarise why you got the job, what would it be?
Positive!


Of Vapour’s suite of cloud services, which is your favourite?
Höllr there are endless possibilities.


The phone rings and it’s your dream client – describe who it would be and what help they’d need from you…

My dream client would have to be Gabriel Macht who plays Harvey Specter in Suits. He would need our Gaze instant video solution so he could contact his clients from anywhere as he’s very busy and always on the go. 


If we were to ask your colleagues, what would they say is your worst habit?

My worst habit would probably have to be that I can be a bit of a chatterbox!


And what are you more positively renowned for?

Always being happy 😊

What are your hopes for the business over the next 12 months?

Growth... Growth ... and more Growth!


What is the one thing you’d change about the industry?

The one thing I would change about the industry would be to have more women involved, as this is currently very much a male-dominated environment.


When Friday evening arrives and the weekend begins… where are we likely to find you?

You will usually find me with my friends going out to play mini golf or watch a film at the cinema.

What is your dream job? (other than the one you already have of course!)

Vet – I have always loved animals and would want to help them get better!

 
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