Vapour powers high-resilience disaster recovery strategy for Zest4.

Overview

Unified communications specialist Zest4 sought a technical partner to deliver a private network service that would underpin its disaster recovery strategy and safeguard business continuity, should the unexpected happen.

Following consultation with Vapour, the team migrated an on-premise estate to a secure co-location facility with high resilience.

The challenge

Founded in 2013, Zest4 employs 40 staff and serves more than 350 partners throughout the UK.

As the preferred wholesale provider of 8x8 cloud voice technology and with growth plans on the horizon, Zest4 sought a new secure location with high resilience, to house its four servers off-site.

“As we strive to support a growing number of partners – and deliver even more functionality to our base – it is crucial that our organisation is never held back by uptime constraints.

“Likewise, as a company with a keen eye on the future, we need to devise and roll out robust disaster recovery plans that will safeguard our business continuity should the unexpected happen.”

Stephen Ridgway, Head of Technology, Zest4

At a Glance

Zest4 sought high-resilience disaster recovery strategy for futureproofed business continuity.
Vapour solution includes secure connectivity, private data centre co-location, and Veeam backup.
99.99% uptime.

Solution

The Cheshire-headquartered firm commenced its search for a partner to deliver a private network service that would underpin its critical systems.

Familiar with Vapour’s industry reputation, Zest4 began collaborating with the team. An evaluation of the company’s requirements saw them invest in co-location, using one of Vapour’s five ISO27001 accredited data centres, plus two managed circuits, high bandwidth connectivity both to the internet and back to the core, and private access into Vapour’s Veeam backup.

The results

The result is a robust disaster recovery strategy, coupled with 99.99% uptime, that will future-proof the business moving forwards.

“The move to a secure, private data centre made perfect sense, and the Vapour wrap – complete with connectivity, co-location and backup – fulfilled our requirements entirely.”

Stephen Ridgway, Head of Technology, Zest4

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“We’ve invested more than £2m in our ultra-resilient MPLS networks to date, and by interconnecting with all the Tier 1 carriers we power connectivity for the full breadth of multichannel, business-critical applications. “The fact that these networks are owned, run and managed by our own engineers, gives organisations such as Zest4 the peace of mind that they are protected by a resilient, SLA-focused solution.”
Tim Mercer, CEO of Vapour

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To discuss anything of interest in our projects, please contact us.
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